QUESTIONS

EXPERIENCE & CULTURE

WHAT IS YOUR APPROACH TO HANDLING DOGS IN YOUR CARE?

We take a structured, expertise-driven approach to handling dogs, ensuring they feel secure, engaged, and at ease. Reward-based techniques build trust, while attentive supervision fosters positive socialization and seamless interactions. Every decision prioritizes safety, well-being, and a stress-free experience where dogs can play, explore, and thrive.

HOW DO YOU KEEP MY DOG ENGAGED DURING THEIR STAY?

We keep your dog engaged by offering a variety of activities, including supervised off-leash play in dynamic outdoor spaces and interactive enrichment exercises. Our team tailors the daily schedule to match each dog's unique energy level and personality, ensuring a balanced mix of physical activity and mental stimulation. This approach helps keep your dog active, happy, and well-socialized throughout their stay.

WHERE WILL MY DOG EAT AND SLEEP DURING THEIR STAY?

Your dog will have a private, well-ventilated, climate-controlled, and sanitary den where they can comfortably eat and sleep. The space is designed to help them recharge between outdoor adventures in our thoughtfully planned dog parks. The minimalist design of the room not only maximizes comfort but also allows our team to quickly clean away any mud, dirt, or sand.

ARE DOGS GROUPED BY SIZE, ENERGY LEVEL AND PERSONALITY?

Yes, dogs are grouped by size, energy level, and personality. This approach creates a compatible environment where every dog can interact safely and enjoyably. Grouping allows us to tailor our activities to meet each dog's unique play style and social needs.

DO THE DOGS PLAY OUTSIDE DURING EXTREME WEATHER?

Unless the weather is extreme, your dog will get to fully indulge in outdoor play—rain, mud, and all. In severe conditions, especially extreme heat, we adjust playtime for safety, keeping dogs in shaded areas and incorporating more water-based activities to keep them cool. No matter the season, we make sure your dog stays active, engaged, and comfortable.

IS YOUR FACILITY CLIMATE-CONTROLLED?

Yes, our residential facility is fully climate-controlled, with radiant heated floors to ensure dogs stay comfortable year-round, no matter the weather.

HOW DO YOU HANDLE UNEXPECTED BEHAVIORAL ISSUES?

Unexpected behavioral issues are managed with prompt, individualized care. Our team quickly assesses situations to ensure safety and comfort for all dogs. When needed, we collaborate with professional behaviorists to develop tailored solutions and keep you informed every step of the way.

WHAT SHOULD MY DOG BRING TO OPEN SKY DOG RANCH?

Please bring your dog's food, collar, and leash, and if your dog takes any medication, include that as well. You are welcome to send along a t-shirt or special treats, which can help your dog feel more at home during their stay. Rest assured, all personal items will remain in your dog's private quarters to prevent any issues with other animals.

health and safety

WHICH VACCINATIONS DO YOU REQUIRE?

Dogs must be up-to-date on core vaccinations such as rabies, distemper, parvovirus, and adenovirus. Depending on local guidelines and your dog's needs, additional vaccines like Bordetella and Lyme disease may be required.

WHAT HYGIENE PROTOCOLS DO YOU FOLLOW?

Indoor and outdoor areas are sanitized daily using EPA-approved disinfectants, with bedding and equipment cleaned following veterinary-grade protocols. We ensure optimal air ventilation through regularly serviced HVAC systems and promptly remove organic waste from all areas. Our protocols align with established veterinary guidelines to reduce the risk of infectious diseases. Routine inspections and continuous staff training keep these practices consistently effective.

DO YOU ADMINISTER MEDICATIONS?

We do administer medications for your dog, but only if the medication is veterinarian prescribed specifically for your dog in our care. Medication instructions must be provided during the reservation process, and the medication should be in its original container. Our trained staff will administer the medication as directed while monitoring your dog's response.

IS THERE A PROTOCOL FOR MEDICAL EMERGENCIES?

Our medical emergency protocol prioritizes rapid stabilization and immediate care. Staff are trained in first aid and emergency response, ensuring quick intervention while coordinating with local veterinary clinics for urgent treatment. In an emergency, we act immediately, notify you without delay, and follow established procedures to safeguard your dog’s health.

HOW DO YOU PROTECT DOGS FROM FLEAS, TICKS, AND PARASITES?

We take every precaution to monitor your dog for signs of external and internal parasites upon arrival and throughout their stay. However, risks can never be entirely eliminated when bringing your dog to any new environment. To protect your pet, we ask that they be properly vaccinated and treated with preventatives before arriving at our property. With a comprehensive approach that includes preventative care, regular checks, and health monitoring, we strive to minimize any potential risks to your dog.

DO YOU ACCOMMODATE SPECIFIC DIETARY NEEDS?

We accommodate specific dietary needs for your dog, but detailed instructions must be provided during the reservation process. Please include any allergies, restrictions, or special requirements your dog may have.

security

HOW DO YOU PREVENT UNAUTHORIZED ACCESS TO THE FACILITY?

Our facility is safeguarded through advanced security systems, including controlled entry points, constant monitoring, and staff oversight, ensuring that only authorized personnel and guests have access at all times.

DO YOU USE VIDEO SURVEILLANCE SYSTEMS?

Yes, we employ a comprehensive video surveillance systems throughout the facility to ensure the safety and well-being of all dogs.

HOW DO YOU TRACK EACH DOG’S WHEREABOUTS?

We utilize advanced tracking technologies and constant video surveillance to ensure the safety of every dog throughout their stay. In addition, our attentive staff monitors each dog’s movements, providing personalized care and attention, ensuring they are always where they need to be and engaging in safe activities.